Shipping and pricing

Shipping and pricing

Payment & Shipping: Most items ship with FedEx, UPS, Canada Post, and USPS. There are some exceptions for expedited services you checkout with. We may switch the carrier during shipping time according to our delivery time schedules. If you have any questions about this point, please email us in advance. Please always checkout with the lowest shipping cost, We will not make any refunds when we switch the carrier. We use multiple carriers as some of them competitive in certain arias while other is not. So always select the lowest cost.

Shipping Policies:

- Please make sure that the item(s) you are buying is what you need exactly.

- We charge actual shipping rates; insurance is included. We factor zero profit into our shipping prices.

- Free shipping orders exclude expensive postal codes. We will call or email and ask for the additional surcharge amount. We mostly cover up to 12% of the cost of your ordered items. Free shipping orders do not fully apply to most Canadian destinations with postal codes starting for example from (A0A through A2V), (G0A through G9Z), R0B, (X0A through Y9Z) Please check this table for the expensive Canadian postal codes. And does not apply to USA destinations such as Alaska, Hawaii, Puerto Rico, Guam, and virgin islands.  

- We Exclude free shipping items from the order's total shipping cost calculations.

- Items will be shipped within 1 to 3 business days after payment has been received. This applies to each and every order, regardless of the shipping method you choose.  To ensure safety for our staff, in light of COVID-19, we are operating with a limited team so we might have additional 2 business days delay with some orders. Thank you for your patience.

- We upload the tracking numbers within 24 to 48 hours. The actual package pickup will be after the handling time (1-2 business days) regardless of the shipping service you chose.

- The delivery date should be calculated after the pick-up date, depending on the service you choose.

To avoid any delays, please note that the express and 3-day select shipping services are not applied to the items that are on the free shipping promotion. When any of these services are chosen on a multiple item order, including free shipping promotion item(s), we will charge you the shipping charge difference for the free shipping item(s). The order will remain on hold until the additional service charges received. reset shipping and handling days will remain same as default. FREE SHIPPING ITEMS MUST HAVE BESIDE THE LISTED PRICE.

Free shipping Exceptions: Free shipping item/s do not apply to all Canadian destinations with postal codes starting from (A0A through A2V), (G0A through G9Z), R0B, (X0A through Y9Z). And we do not apply to USA destinations to Alaska, Hawaii, and Puerto Rico.

What if I can't be home to accept the delivery of my order? If we can't deliver your order to your place of business, we will ask you to leave a note for our courier, indicating where you would like your shipment to be left. A signature is required and the instructions parcel will be waiting for you when you arrive.

Is there any way that I can save more money? Ordering more than one item in a single purchase results in substantial savings. By combining your purchases into one, you save on overall shipping costs.

Taxes: Shipments to Ontario, New Brunswick, and Newfoundland will be charged 13% HST, to Nova Scotia 15% HST, elsewhere in Canada 5% GST. No taxes will apply for USA orders.

Currency: Our listed items are billed in Canadian $; US currency is variable. Our published US currency conversion may differ from your credit card provider's exchange rate.

Canada Shipping Transit time: If you are not available to receive your package, our Carrier will usually leave it for you, making an attempt to find an inconspicuous location. For the approximate shipping transit time for your order, see here.

USA Shipping Transit time If you are not available to receive your package, FedEx will usually leave it for you, making an attempt to find an inconspicuous location. For the approximate shipping transit time for your order, see here.

* No sales tax, import taxes or brokerage fees will apply to United State orders for up to C$1080 / US $800 excluding shipping charges.  (100% Guaranteed ): For International orders, customers are responsible for any customs brokerage fees and/or government import duties and taxes.