I purchased an item from another manufacturer or retailer,
Please refer to their website or contact them directly for technical support. We can only respond to customers who purchased their products from our website www.maxwaterflow.com.
If your inquiry is related to a specific product or question, please send us a message using the contact form, and please provide your order number in the subject line as your question will not get answered without it.
If your inquiry is related to a product that has been purchased from another marketplace (Amazon, eBay, Walmart, etc.) please send your inquiry directly to the respective affiliate seller you purchased from. Any questions related to 3rd party seller purchases will not be answered on this website.
I have technical questions about my systems
Most of the questions are covered in the Technical FAQS section. If your specific question is not addressed in the FAQS section, please send us a message using the following contact form and with the phrase "Technical Support" in the subject.
Is Max Water open to retail public visits?
With breaking news about coronavirus COVID-19 constantly developing, in order to join the efforts to protect our customers, employees and public health communities, we have made the difficult decision to close off our store beginning from March 17th, 2020 until further notice.
While our store will be closed, our website maxwaterflow.com is open.
Thank you again for your continued support and understanding.
How long does it take for me to receive my order?
Normally we ship within 1 to 3 business days and the delivery takes between 1 to 6 business days, depending on your address destination, for more information about shipping please click here
What is the website currency and how much taxes do I have to pay?
Please click here for details.
How to place my order online?
Please click here for details
do you ship to my country?
We ship worldwide, for more details please click here
To ensure safety for our staff, in light of COVID-19, we are operating with a limited team. Thank you for your patience, as it may take longer than expected to return calls.