Customer Pick-up

We're Open to the Public!

Walk-in customers are welcome from Wednesday to Friday 12:00 pm -5:00 pm, Most of the items are available to purchase, however, our Build-You-Own systems must be ordered online.

Order Pick-ups: Place your order online and our system will send an email confirmation within 1-24 hours (excluding weekends) when the order is ready for pick-up. Most orders will be ready after 30 minutes of placing the order, please give us a call and check if your order is ready for pickup.

Technical Support: We might not be able to provide any technical support if our technicians are not available. If you have any technical questions, it's usually best to use the contact form and place a support ticket.


For security reasons we always ask the original purchaser ID and copy of his/her invoice during the pick-up, so please make it ready during your visit.

We will not allow any 3rd party to pick-up the order, even from the same family if they don't share the same address on ID.

Max Water Limited


Monday-Friday: 8am-5:00pm
Saturday-Sunday: Closed

51 Caldari Rd #2B
Concord ON L4K 4G3

Phone: 905-553-4629

Toll Free: 1-885-553-4629


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